Distributor

BALENCIAGA JAPAN LIMITED 
 
Address：7-1-16, Akasaka, Minato-ku, Tokyo, Japan 107-0052

 
Tel No: 0120-992-136 
 
Name of Representative Director

Cédric Charbit

 
Selling price

Selling price will be displayed separately for each product.

 

Delivery fee

Products will be delivered free of charge across Japan.

Fees: no fee will be charged for cash on delivery.

 
Product delivery time

The average delivery time is 4 to 6 business days (excluding Saturdays, Sundays and national holidays in Japan and Italy) after your order is confirmed. Please note that delivery to the designated location in Japan may take 6 days or more because it depends on the air cargo operation status, and particularly the customs inspection status in the two countries / regions.

In the case of a bank transfer, it will take an average of 4 to 6 business days for the products to be delivered from the time the payment is confirmed in the bank account specified on this site.

Payment method

Cash on delivery (cash, credit card, debit card, but up to 250,000 yen), credit card payment (Visa, MasterCard, JCB, American Express, Diners), bank transfer (prepayment)

Time of payment

In the case of cash on delivery (cash, credit card, debit card), payment is requiredat the time theproduct is delivered. In the case of a credit card payment, payment will be made when the product package ordered is shipped from the warehouse. In the case of a bank transfer, payment will be depositedto the designated account within 2 days of confirmation of the order number.

Returns

Products purchased from this online store can be returned within 30 days of delivery in accordance with the Return Policyset out on this site. For details, please see the Return Policy on this site. We accept returns for up to 30 days from the date of delivery only if the product is defective or if you receive a product that is different from your order. In this case too, please return the product in accordance with the Return Policy on this site. Also, please note that even if the product that you ordered is defective, we will not process returns received after 30 days of the date of delivery.